2. Personal information we collect and how we use it
2.1 Information you give us. You may give us information, including information that can identify you (“personal information”), when you use our Website, correspond with us, or enter into any of our competitions, promotions or surveys. Where we request information from you, we will collect the information set out in the relevant forms or pages. You may choose to provide additional information to us when you contact us or otherwise interact with us.
2.2 If you purchase any services or other goods on our Website, we will also collect your delivery address, billing address and payment information. Please note that we will not be storing your payment information, this will be done via a third party payments company. If you subscribe to receive our newsletter, then you will provide us with your name and your email address.
2.3 The personal information that you provide to us will be used for the purposes of enabling you to use our Website and making purchases via the Website, for administrative and troubleshooting purposes and in order to send you marketing materials (should you opt in to receiving marketing material from us). As explained in Section 2.8 below, we may also use this information for further purposes when combined with other data we collect about you.
2.4 Information we collect automatically. When you visit our Website, we may automatically collect the following information: your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect information automatically through the use of various technologies, including through “cookies”, and this is explained further below.
2.5 We use the information we collect automatically: (1) to administer our Website for internal operations including troubleshooting purposes; (2) to ensure that content from our Website is presented in the most effective manner for you and your devices; (3) as part of our effort to keep our Website safe and secure; (4) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (5) to make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
2.6 Information we receive from other sources. We may receive information about you if you use any of the other services we provide on this Website, or from other Waluliso GmbH entities and affiliates. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them (including information that is publicly available).
2.7 Where permitted by law, we may combine this information we receive from other sources, including from social media websites, with information you give to us and information we collect about you, including cookie information. We may use this information and the combined information for learning more about your preferences as our customer, for enhancing your user experience on our Website and for providing you with information, content and offerings tailored to your needs.
3. How we share and disclose your information
4. How to opt in or opt out of direct marketing
4.1 We, and selected third parties, may use the information you give us on our Website for direct marketing purposes to provide updates; newsletters; events; or other communications that we think may interest you. Where required by law, your prior consent will be obtained before sending direct marketing. In any event, we will offer you the option to unsubscribe in every communication sent.
5. Analysis and Advertising
6. Cookies and other technologies
6.2 For information about the specific cookies used on this Website, please refer to our Cookies Policy.
7. Links to other websites and social media
7.2 Certain hypertext links that are part of the Waluliso GmbH online service direct users to websites that are beyond the control of Waluliso GmbH. Waluliso GmbH has not checked any of the websites that are being referred to as part of its service and therefore assumes no responsibility for the nature or content of these websites or for compliance with the Data Protection Directive with regard to any website that is not a direct part of its service. Waluliso GmbH assumes no responsibility or liability for the content of websites that lie beyond the service offered by Waluliso GmbH and that may be reached through a link that is part of the Waluliso GmbH service. The use of links to such external websites is the sole responsibility of the user.
7.3 On some pages of our Website, third parties that provide content, applications or plug-ins through our Website may track your use of content, applications and plug-ins or customize content, applications and plug-ins for you. For example, when you share an article using a social media sharing button on our Website (e.g., Facebook, Twitter, or Google Plus), the social network that has created the button will record that you have done this. For more information on social media plug-ins on our Website, see our Cookies Policy.
8. Data Retention
8.1 We will not retain your information for longer than is necessary for our business purposes or for legal requirements. However, please be advised that we may retain some information after you have closed your Account with us, for instance if doing so is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.
9. Your Rights
9.1 If you wish to obtain a copy of personal information that we hold about you, please contact us at the address below. Before responding to your request, we may ask you to verify your identity and to provide further details about your request. We will endeavour to respond within an appropriate timeframe and, in any event, within any timescales required by law.
9.2 It is your responsibility to ensure that you submit true, accurate and complete information to your Account and keep it up to date. You may also update your personal information by contacting us, using the contact details provided below.
10. Information Security
10.1 We apply appropriate security measures to protect your personal information that is under our control from unauthorised access, collection, use, disclosure, copying, modification or disposal. All information you provide to us is stored on secure servers.
10.2 Where you have a password, which enables you to access our Website, you are responsible for keeping this password secure and confidential.
11. Internet-based Transfers
11.1 Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. While we generally store all of the personal information that we collect about you through our Website in your region (for example for European visitors, in the European Economic Area), it is possible that your personal information will be transmitted to parties outside your region (where data protection laws may be different). If such transfer happens, we ensure that it takes place in compliance with contractual or other measures to protect the information.
12. Use of this Website by Minors
12.1 If you are aged 14 or under, please get your parent’s/guardian’s permission before you provide information to us via our Website. Users without this consent are not allowed to provide us with information and, in the event that they do so, we will cease to process their information as soon as we find out.
13. Changes to the Policy
13.1 This Policy was last updated on 14.05.2018. A notice will be posted on our Website home page for 30 days whenever this Policy is changed in a material way. By continuing to use our Website you confirm your acceptance of the relevant changes.
14. Questions about this Policy
14.1 This Website is maintained by Waluliso GmbH. If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us by email on email@example.com
2. What is a cookie?
2.1 A cookie is a small text file or a piece of information that may be stored on your computer or mobile device when you visit a website. Almost every website uses cookie technology. Cookies serve a number of purposes such as letting you navigate between webpages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests. This functionality makes cookies extremely useful to improve your user experience when you return to a website you have already visited.
3. How long do cookies last for?
3.1 Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’. These cookies exist only while your browser is open and are deleted automatically once you close your browser. Other cookies are ‘persistent cookies’. These cookies survive after your browser is closed until a defined expiration date. They can be used by websites to recognise your computer when you open your browser and browse the Internet again.
4. What other technologies are used to track my Waluliso GmbH Site visits?
4.1 We may also use other tracking technologies, such as pixel tags and web beacons, to better tailor Waluliso GmbH Sites in order to provide a better service. These technologies usually work in conjunction with cookies. To disable cookies used on Waluliso GmbH Sites, and therefore any other tracking technologies that work in conjunction with these cookies, please follow the instructions below.
5. What types of cookies do we use?
5.1 There are two broad categories of cookies.
5.2 Cookies that are essential for the operation of Waluliso GmbH Sites, also known as Strictly Necessary Cookies, enable features without which you would not be able to use Waluliso GmbH Sites as intended. Your consent is not required for the use of Strictly Necessary Cookies, which is why Strictly Necessary Cookies cannot be disabled using the features of or the links on Waluliso GmbH Sites. However, you have the option to completely disable cookies in your browser at any time. The other category of cookies is cookies which, in strictly legal terms, are not essential to use Waluliso GmbH Sites. Nevertheless, these cookies do still fulfil important functions. You may disable any of these cookies via your browser settings or by using the links provided in the list below. However, if you do so, various functions of the Waluliso GmbH Sites may be unavailable to you or may not work the way you want them to.
5.3 The specific types of cookies served through Waluliso GmbH Sites are described below:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advertisements from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
• Google AdWords – http://www.google.com/settings/ads
• DoubleClick – http://www.google.com/settings/ads
These cookies collect information that is used, either in aggregate form to help us understand how Waluliso GmbH Sites are being used or how effective our marketing campaigns are, or to help us customize Waluliso GmbH Sites for you. This information will also be used for the purpose of evaluating your use of Waluliso GmbH Sites, compiling reports on Waluliso GmbH Site activity for Waluliso GmbH Site operators and providing them other services relating to Waluliso GmbH Site activity and internet usage.
• Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.
Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).
We also use Google Analytics for analysing AdWords and double click cookie data for statistical purposes. If you don’t agree with this, you can disable it in the Ads Preferences manager. (http://www.google.com/settings/ads/onweb/?hl=en).
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
• Facebook Pixel
You may disable any of these cookies or similar technologies via your browser settings. If you do so, various functions of the Waluliso GmbH Sites may be unavailable to you or may not work the way you want them to.
• DoubleClick Floodlight Counter Tag
Social Media Cookies.
• Facebook Connect + Social Plug-ins – If you want to prevent this, you must first log out of your Facebook account before activating the Facebook plug-in and then delete all Facebook cookies after visiting Websites with Facebook plug-ins.
7. How to control or delete cookies
7.1 You can control cookies served through Waluliso GmbH Sites using any of the following means:
7.1.1 Cookie opt-out links. You may reject cookies served through Waluliso GmbH Sites by following the opt-out links provided in the table above.
7.1.3 Browser settings. While most web browsers accept cookies by default, you can change your browser’s settings to reject and/or to remove cookies. As the precise means by which you may do this will vary from browser to browser, please visit your browser’s help menu for more information.
7.2 Please also note that if you choose to reject or remove cookies, doing so may prevent certain features or services of Waluliso GmbH Sites from working properly and therefore affect your experience while on Waluliso GmbH Sites. Areas of Waluliso GmbH Sites that can potentially incorporate content from third parties, and which therefore place third-party cookies, will not be available to you. If that is the case you will be informed accordingly. Since your cookie opt-out preferences are also stored in a cookie in your website browser, please also note that if you delete all cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choices.
8. Changes to the Policy
8.1 This Policy was last updated on 14.05.2018. A notice will be posted on our Website home page for 30 days whenever this Policy is changed in a material way. By continuing to use Waluliso GmbH Sites you confirm your continuing acceptance of this Policy.